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    Terms and Conditions for Online Service Connecting Users with Private Mutawwif(ah)

    These Terms and Conditions govern your use of the online service. The purpose of this service is to connect users with private MUTAWWIF(AH). By using our Service, you agree to these Terms. If you do not agree with these Terms, you should not use our Service.


    1. Service Description

      Our Service allows Users to browse and connect with independent private MUTAWWIF(AH) for personalized tours and experiences. We do not employ the MUTAWWIF(AH) and are not involved in the provision of the tours or services offered by them. Our role is solely to facilitate the connection between Users and Guides through our platform.

    2. User Responsibilities

      a. Selection of Guides: Users are responsible for selecting and engaging with MUTAWWIF(AH) based on their own preferences, requirements, and due diligence. We do not endorse or guarantee the quality, safety, or reliability of any Guide listed on our platform.

      b. Booking and Payments: Users are responsible for booking tours with MUTAWWIF(AH) and making payments as per the Guide's terms and conditions. We are not involved in any financial transactions between Users and Guides.

    3. Guide Responsibilities

      There are no charges imposed by JOOMMUMRAHDIY for accessing this webpage to explore MUTAWWIF(AH) options.

    4. Liability Disclaimer

      a. Services Provided: MUTAWWIF(AH) are independent contractors responsible for providing the tours and services as agreed upon with the User. Users should communicate directly with the MUTAWWIF(AH) regarding the specifics of the tour, including itinerary, duration, meeting points, and any other relevant details.

      b. Insurance and Licensing: MUTAWWIF(AH) are responsible for having the necessary licenses, permits, and insurances required to conduct their tours in accordance with local laws and regulations.

    5. Limitation of Liability

      a. No Liability for Guide's Actions: We are not liable for any actions, errors, omissions, negligence, or misconduct of Guides. Users acknowledge that engaging with MUTAWWIF(AH) is at their own risk.

      b. Indemnification: Users agree to indemnify, defend, and hold us harmless from any claims, damages, liabilities, costs, or expenses arising out of or related to their use of the Service or interactions with MUTAWWIF(AH).

    6. Dispute Resolution

      a. User-Guide Disputes: Any disputes or disagreements between Users and MUTAWWIF(AH) should be resolved directly between them. We are not responsible for mediating or resolving such disputes.

    7. Modifications to Terms

      We reserve the right to modify or update these Terms at any time without prior notice. Users are encouraged to review these Terms regularly for any changes.

    8. Governing Law

      These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles.

    9. Contact Us

      If you have any questions or concerns about these Terms, please contact us.


    Please enter your Email Address:

    By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

    Joomm Umrah Diy
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    Dear customer, if you can't find your desired date online! No problem! Just contact us and we will immediately get you the same date from our offline reservation. Please check availability.
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