PRIVACY AND DATA PROTECTION:(*)
(a).In order for us to process your reservation and deliver the package to you, you will need
to provide it to us and we will need to use personal information.
(b).We will need to provide your personal information to the service providers
(c).We may also provide your personal information to security and government
(d).Some people to whom we provide your personal information are
located abroad, including in countries that may not provide the same level of protection for
personal information as Malaysia.
(e). By making a reservation, you give us your consent to use and disclose your personal
information in the manner described in this clause
(f). We may also use your name and guest contact details for marketing purposes, unless
you tell us that you do not want us to do so. You can do this by calling our Customer Service
contact address.
(g). We will treat your personal information in accordance with our Privacy Policy, which
can be found on our website or made available upon request.
JOOMM UMRAH DIY is committed to protecting personal information in its possession.
This Privacy Policy (the “Policy”) has been developed to explain how JOOMM UMRAH
DIY treats the personal information it collects and to detail its responsibilities.
HAT IS PERSONAL INFORMATION? (*)
Personal information is information about an identifiable individual. Examples of personal
information include: gender, date of birth, passport number, IC, current and previous home
address, phone number, travel itinerary and names of family members.
WHAT DOES THIS POLICY ENCOMPASS? (*)
(a).This Policy describes how JOOMM UMRAH DIY complies with including the purposes
for which information is collected, used and disclosed, JOOMM UMRAH DIY treatment of
personal information and your rights concerning your personal information.
(b)This Policy also applies to all individuals whose personal information is collected by
JOOMM UMRAH DIY including, without limitation, by signing up for JOOMM UMRAH
DIY , by signing up to receive commercial electronic messages and by booking your
accommodation purchasing other travel services.
(c)This privacy policy is limited to personal information collected by JOOMM UMRAH DIY
from you personally or on any MHTM websites owned and operated by .Is in no way
responsible for the websites of its affiliated companies, franchisees or travel suppliers.
ACCOUNTABILITY:(*)
(a).The responsibility for the personal information under JOOMM UMRAH DIY ’s control
rests with its Privacy Officer.
(b)The individual designated as Privacy Officer may change from time to time, however, his
or her identity will be made known upon request.
(c). JOOMM UMRAH DIY will occasionally disclose personal information under its control
to third parties, but only for an identified purpose, and with your consent.
(d). When disclosing personal information, JOOMM UMRAH DIY uses contractual means to
ensure that it is treated in accordance with the policy introduced here by the third party.
WHY WE COLLECT INFORMATION FROM YOU:(*)
(a). JOOMM UMRAH DIY collects personally identifiable information from you only with
your knowledge and consent.
(b). JOOMM UMRAH DIY collects, uses and discloses personal information based on the
products and services you request from us. For example, we collect, use and disclose personal
information to complete booking arrangements for you, when you subscribe to our electronic
newsletters and to provide you with links to services or sources of information that meet your
needs.
(c). We use our electronic newsletters and email for communicating to individuals from
whom we have received consent.
(d). If additional sources of information are used, we will only send email to individuals who
have expressly shared their address and for the purpose of receiving offers and information in
the future from JOOMM UMRAH DIY. Each newsletter will display the e-mail address of
the recipient.
(e). We collect non-personally identifiable information from you in order for us to better
understand how our Web site is used.
(g). Information about a user’s visit is logged, however your IP address is never referenced to
personally identifiable information.
(f). Usage statistics are gathered in a non-intrusive manner.
(h). The log files are private documents and are primarily used by the server administrator for
error notification, server administration and to monitor Web site performance.
(i). At times portions of the log files may be viewed by others for the purpose of server
administration, security or when required by law.
(k). JOOMM UMRAH DIY collects both personally identifiable information and nonpersonally identifiable information with the goal to serve you better and to offer products and
services that may interest you.
(l)The purchases for which JOOMM UMRAH DIY collects, uses and discloses depends on
the products and services you request from us. Those purposes include (amongst other
things):
(m). Making specific Hotel reservations or purchasing products or services. This information
may include your name, address, telephone numbers, e-mail address, health information,
next-of-kin information, credit card information and information about visas and passports
needed for travel;
For the purpose of knowing your preferences so that we will be able to serve you more
efficiently when you request a product or service from us and to bring to your attention
products or services that may of interest to you. This information may include the
information described above and information about any, hotel and hotel room preferences,
rental car company and car preferences and family status;
(n). Communications between you and JOOMM UMRAH DIY and notes concerning those
communications; and
Personal information that relates to associated purposes such as travel insurance and other
related services.
(o). JOOMM UMRAH DIY may sell products or services on a MHTM owned and operated
website. At the time of purchase, MHTM will require personal, business and financial
information, such as name, email, shipping/billing address and credit card number in order to
complete the sale.
(p). JOOMM UMRAH DIY may use itself and/or disclose to other organizations nonsensitive personal information such as name and address for the purpose of marketing
services to you.
(q). Consent may be withdrawn for this purpose at any time by contacting JOOMM UMRAH
DIY at the phone number or address indicated at the end of this document; however,
JOOMM UMRAH DIY will require 10 days’ notice of such withdrawal.
(r). Personal information is collected for the purposes of identification.
Upon the sale of JOOMM UMRAH DIY, your personal information may be disclosed to and
used by the purchaser for any of the purposes listed in this Policy. Consent may not be
withdrawn for this purpose.
(s)JOOMM UMRAH DIY makes certain personal information about you such as contact
information and information about travel you have purchased from JOOMM UMRAH DIY
available to its affiliates and franchisees that have entered into an associate agreement with
JOOMM UMRAH DIY.
(t). Those affiliates and franchisees may use that information to contact you about the
products and services that may be of interest to you.
(v). In some cases, cookies will be used to extend the functionality of the Web site. A cookie
is an element of data that a Web site sends to your browser, which may then be stored on
your computer.
(x). JOOMM UMRAH DIY has implemented certain Google analytics advertising features
that use first party and third-party cookies to collect and disclose information about the
internet usage on your computer so that JOOMM UMRAH DIY and others may tailor their
respective product and service offerings to that computer’s user
(y). based on your internet usage. You are not personally identified by the information. If you
wish to opt out of the Google analytics advertising feature on any particular computing
device, you do so by clicking: and downloading the browser ad-on for the Google Analytics
JavaScript (ga.js, analytics.js, dc.js) to prevent your data from being used by Google
Analytics.
(z). In some cases, a JOOMM UMRAH DIY website will link to the websites of other
companies. JOOMM UMRAH DIY will not be responsible for the content or privacy
practices of those other websites.
(***) It is recommended that you review the privacy policy and determine if it protects your
privacy in a responsible manner and to your satisfaction.
SOCIAL MEDIA:(*)
(a)Social Media accounts JOOMM UMRAH DIY or MHTM collect any personal
information you disclose in your social media accounts when you ‘follow’, ‘like’ or similarly
subscribe to our accounts.
(b)We will market to you through these channels with ad information, and the like.
(c)You can control what and how information is received by adjusting the settings within
your social channels account settings.
CONSENT:(*)
(a). Consent is required for the collection of personal information for the above purposes, or
any new purposes that JOOMM UMRAH DIY identifies from time to time.
(b). The form of consent required by JOOMM UMRAH DIY will vary depending on the
sensitivity of the information requested and the reasonable expectations of the customer.
(c). Consent will be implied for all purposes unless the purpose indicates that express consent
will be collected.
(d)JOOMM UMRAH DIY may collect, use or disclose your personal information without
your consent in circumstances indicated previously
LIMITING COLLECTION:(*)
(a). JOOMM UMRAH DIY does not collect personal information indiscriminately. JOOMM
UMRAH DIY limits the collection of personal information to that which is necessary for
purposes it identifies.
(b). JOOMM UMRAH DIY primarily collects personal information directly from you;
however, personal information may also be collected from other sources including other
people who represent that they have the right to disclose information.
(c)The personal information that JOOMM UMRAH DIY collects directly from you may be
collected in a variety of ways, including, by being disclosed directly by you to JOOMM
UMRAH DIY generated by your transactions with JOOMM UMRAH DIY or observed by
JOOMM UMRAH DIY.
The types of personal information collected include:
(1) information about reservations related to hotels booking, travel services or, including
name, address, amount paid, payment history, complaints, requests, and the like; and
(2) information necessary to identify you.
LIMITING USE, DISCLOSURE AND RETENTION:(*)
JOOMM UMRAH DIY only uses and discloses information for the purposes for which it was
collected.
. Any new purpose for which the information is to be used or disclosed shall be documented,
and consent will be obtained for it.
Unless this Policy indicates otherwise, JOOMM UMRAH DIY retains your personal
information for a minimum period of seven years after the expiry of any services provided to
you. Personal information will be disposed of by shredding or otherwise destroying it. Third
party services may be retained to destroy personal information; however, that third party will
be required to provide assurances to JOOMM UMRAH DIY that it will protect the personal
information. Your personal information in connection with sending you promotions and
newsletters will be kept until you unsubscribe from receiving such promotions and
newsletters.
ACCURACY:(*)
Personal information will be kept as accurate, complete and up-to-date as necessary for the
purposes for which it is to be used. You are responsible for informing JOOMM UMRAH
DIY about changes to your personal information. If you have concerns about the accuracy of
your personal information collected by JOOMM UMRAH DIY, then please contact JOOMM
UMRAH DIY at the phone number or address indicated in our website.
SECURITY:(*)
JOOMM UMRAH DIY protects personal information against loss or theft; as well as
unauthorized access, disclosure, copying use or modification; with security safeguards
appropriate to the sensitivity of the personal information. Files are protected by keeping them
in areas restricted to employees, and/or in locked filing cabinets or rooms. JOOMM UMRAH
DIY employees have been made aware of the need to safeguard personal information and
they only access the information on an as-needed basis. JOOMM UMRAH DIY also uses
firewalls and passwords to protect electronic personal information.
JOOMM UMRAH DIY actively invests in maintaining security levels appropriate for the
protection of digital assets to protect against the loss, misuse and alteration of data used by
our system. JOOMM UMRAH DIY fulfils its security responsibilities through regular remote
back-ups, updating security patches promptly and periodic reviews of our security systems
and procedures.
Personal Information used to complete sales, that is transmitted to credit card companies or
travel suppliers is transmitted. JOOMM UMRAH DIY does not store or access credit card
information from its server after your order is processed. If tour financial information is sent
to a third party designated to complete the financial transaction or order fulfilment, then you
will be advised at the time of purchase of any designated third party.
INDIVIDUAL ACCESS:(*)
Upon written request, JOOMM UMRAH DIY will divulge the existence, use and any
disclosure made of personal information and will give you access to your information.
Written requests must be delivered to the Privacy Officer at the address our website. Personal
Information Request Forms are available from the Privacy Officer on request. If assistance is
needed with the request, please contact the Privacy Officer.
JOOMM UMRAH DIY may require additional information from you in order to locate
certain personal information. If this is the case, the additional information will not be used for
any purpose other than that of locating the personal information.
Should your information on file with. JOOMM UMRAH DIY be proven incomplete or
incorrect, it will be amended as required. Where necessary, the amended information will be
transmitted to third parties using the information in question.
JOOMM UMRAH DIY will not comply with access requests in certain situations:
(a)If it would reveal information about a third party;
(b)If the information is subject to solicitor-client privilege;
(c)If to do so would reveal confidential commercial information; and
(d)If the information was generated in the course of a formal dispute resolution process.
(e)If JOOMM UMRAH DIY does not comply with an access request, it will inform you of
the reasons for such refusal.
CHANGES TO PRIVACY POLICY:(*)
Any changes or modifications of this Privacy Policy will follow with a notification on the
homepage of the JOOMM UMRAH DIY Web site. If the Privacy Policy changes in the
future, JOOMM UMRAH DIY will not use the personal information you have submitted to
us under this Privacy Policy in a manner that is materially inconsistent with this Privacy
Policy without your prior consent.
CORPORATE CLIENTS:(*)
Corporate clients of JOOMM UMRAH DIY should refer to the Data Protection Policy
applicable to JOOMM UMRAH DIY’s reservations and other related services.
FURTHER INFORMATION:(*)
If you have any additional questions or comments related to this Privacy Policy, please e-mail
joommumrahdiy@gmail.com.
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